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US – GLI accredited by the A2LA

By - 22 May 2018

Gaming Laboratories International’s (GLI) laboratories in Lakewood, New Jersey, Las Vegas, Nevada, Vancouver, British Columbia, and Wheat Ridge, Colorado have once again earned biennial accreditation for ISO/IEC 17025 technical standards from the American Association for Laboratory Accreditation (A2LA).

The audit yielded zero deficiencies in the Las Vegas, Vancouver, and Wheat Ridge labs.

GLI laboratories have been accredited by the A2LA for 12 years. With 14 accredited labs globally, GLI has established itself as the most highly accredited gaming testing lab in the world by a wide margin. The GLI Group of Companies maintains 27 accreditations from various accreditation bodies worldwide.

The rigorous accreditation process takes several weeks to complete and involves written responses and onsite inspections.

A2LA accreditation is a requirement by some regulators and serves the purpose of holding GLI’s operations accountable to a third party with internationally accepted standards for quality and excellence.

“Achieving A2LA accreditation is a costly and highly involved process. This accreditation is absolutely essential to the work we do for our customers around the globe because it gives our customers all the more reason to have increased confidence in GLI,” said GLI Vice President of Compliance Chris Gallo. “GLI has a very mature and effective management system that assures consistently high quality and comparable results across all offices, and it is that consistency in quality that is important to our regulatory, supplier, and operator clients.”

Upon completion of the Las Vegas lab audit, an A2LA auditor commented that he was impressed with the management systems in place which lead to consistent quality in the execution of testing processes across all GLI offices.

GLI invests nearly $120,000 in fees and expenses each year to uphold global accreditation. This does not account for the labor cost for the dedicated team that manages GLI’s quality system globally, or the nearly 1,000 hours required in support of the accreditation process annually.

GLI Quality Manager Mark Mensik is responsible for GLI’s global accreditations, and he and his team are diligent in using quality metrics to constantly refine GLI’s procedures in compliance with accreditation standards.

“Because of Mark’s expertise and constant pursuit of excellence, our lab teams are able to live up to our commitment to be the trusted global compliance and quality expert relied upon by our clients – delivering world-class customer service and value that is unmatched,” Gallo said.

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