IGT Global Solutions has signed a seven-year contract with the Virginia Lottery for the provision of new lottery technology and services, following a competitive procurement process.
The initial term of the contract runs through October 21, 2024, and allows for two three-year extension options.
“We are pleased to continue our partnership with the Virginia Lottery which has enjoyed six consecutive years of sales growth, with most recent annual sales reaching $1.84bn,” said Michael Chambrello, IGT CEO, North America Lottery. “The solutions and services we will deliver are founded on extensive Virginia player and retailer research and aligned with the Lottery’s strategic objectives. We will continue to work with the Lottery to bring them to the next level of growth, and help to maximise proceeds to support public education in the Commonwealth.”
“We look forward to taking our customer service to a new level, for our retail partners and our players, when the new IGT terminals hit the market in 2017,” said Paula Otto, Virginia Lottery Executive Director. “Helping our 5,350 retailers deliver a secure and convenient customer experience to Virginia consumers is a cornerstone of our strategy. This partnership will help us continue to meet and exceed our profit goals in support of K-12 public education.”
Under the contract terms, the Virginia Lottery will receive components of IGT’s Aurora platform. Aurora Open Retail, a new retail solution software architecture, will enable the Lottery to support multiple types of retailer solution devices in an efficient manner, improving time to market. The Aurora Lottery Services Portal, a robust, interactive website, will provide the tools independent and corporate retailers need to successfully start, manage, and grow their lottery business without being tied to a lottery terminal. In addition, the Lottery will receive Aurora Navigator back-office applications for lottery personnel who will have the ability to customize the look and feel of the interface to meet their exact needs, help them better manage their business, and enhance productivity.
The Virginia Lottery will also receive 5,500 Altura Flex draw-based lottery terminals which feature a highly-configurable platform derived from IGT’s Altura GT1200 product, and a smaller footprint.
The Aurora MultiMedia digital advertising display solution will be provided to stimulate increased brand awareness, winner awareness, and player recognition of jackpots and game activities, directly at the point-of-sale, as well as Ticket-Scan Plus self-service ticket checkers for players.
Additionally, the Gemini Touch, IGT’s new self-service lottery vending machine, provides fully customizable screens and supports up to 28 instant-ticket games and a configurable number of draw games.
The communications network will be upgraded utilising next-generation satellite technology.
In addition to the installation and maintenance of the central system, terminals, and communications network, IGT will provide warehousing and distribution for instant tickets, field services, and marketing support. The control room/operations is co-located with the Virginia Lottery where both IGT and the Lottery manage day-to-day operations.