Interactive
Australia – Jumbo Interactive signs ten year deal with Lotterywest
By Phil - 16 November 2020
Leading internet online lottery business provider TMS Global Services Pty, a wholly owned subsidiary of Jumbo Interactive Limited has signed an Agreement with Lotterywest, the Western Australian State Government-owned and operated lottery, to provide its online software platform and services for up to the next 10 years.
“I am pleased that the Lotterywest Agreement has now been signed on time and on terms as anticipated”, said Mr Mike Veverka, CEO of Jumbo. “This is a major achievement for Jumbo securing our first government client setting up a solid long-term partnership and providing strategic opportunities for Jumbo”, he said.
Jumbo will receive a 9.5% service fee for every customer transaction through a white label platform for the provision of the software platform and associated operation, technical and customer support and development services. The term is to be a three-year initial term with an option of extension for a further three years
followed by four years (3+3+4). The extension options are at the absolute discretion of Lotterywest. Customer ownership will be transferred to Lotterywest as soon as a customer opts into the new white label platform.
Lotterywest will oversee the marketing strategy for players while Jumbo will manage customer support on the white label platform on behalf of Lotterywest. Jumbo will only be able to market to new or existing customers as agreed with Lotterywest. Lotterywest has the option to transition white label players to the Lotterywest website and app 12-months from the date of go-live which is currently scheduled for late December 2020. The Agreement includes customary termination rights for service arrangements of this type permitting Lotterywest to terminate the agreement immediately if, amongst other things, Jumbo materially breaches its obligations.
