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Austria – Novomatic player protection standards again receive international G4 certification

By - 17 September 2021

The Austrian gaming technology group Novomatic and its subsidiaries live the practice of responsible gaming at the highest level in all business areas.

This has been proven once again by the currently renewed certification according to the internationally recognised G4 standards of the Global Gambling Guidance Group. Established by experts in the field of gambling addiction prevention and Responsible Gaming in 2003, the standards go far beyond local legal requirements and are thus internationally recognised as the most stringent in the field of player protection.

Novomatic was the first Austrian gaming company to be certified according to this standard.

Novomatic Executive Board Member Johannes Gratzl explained: “Not only as an operator of international gaming venues, but also as a technology supplier exporting worldwide, the successful certification according to the highest international player protection standards is also a valuable recognition of NOVOMATIC’s great efforts in this important area.”

“With a new group wide player protection policy Novomatic AG keeps improving and shows that responsible entertainment is at the core of their activities. These are well thought through, planned professionally and are monitored at central level”, states Ynze Remmers,
as a lead auditor of G4.

Not only Novomatic AG, but also its subsidiaries with the highest turnover in Austria, Germany, Great Britain and the Netherlands are already G4-certified. This emphasises the full commitment and great importance of player and youth protection across the entire group.

The company’s compliance with the high standards for Responsible Gaming is audited every three years on the basis of around 100 criteria from all business areas – ranging from internal guidelines to staff training, player and youth protection, responsible marketing activities, customer education about the risks of gambling, and options for self-limitation or even selfexclusion. Since the international standards for Responsible Entertainment are constantly evolving in line with the latest scientific findings, recertification is required every three years.

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