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Denmark – Denmark launches consultation period on deposits, promotions and self-exclusion

By - 11 January 2019

Denmark’s Tax Ministry wants to introduce new laws to promote responsible gaming in its online sector with a draft executive order to enhance player protection setting new limits on deposits and promitions as well as tighter controls on self-exclusion.

Players will need to set their own limits on a daily, weekly and monthly basis. If players want to increases their limits there would be a 24-hour delay. Players won’t be able to deposit any more than DKK1,000 (€134) with promotions also being limited to this level. The order also wants problem gambling support resources to be better displayed in more prominent positions. Links to problem gambling helplines and Denmark’s self-exclusion system ROFUS must be on screen at all times along with a link to the operator’s licence on Spillemyndigheden’s website, the country’s gambling regulator, being shown on each web page.

Operators must ‘familiarise themselves with the player’s game patterns and must take measures to prevent the player from developing problematic gaming behaviour and game addiction.’

Risk assessments must be kept on file for at least five years. Players who self-exclude will be added to a centralised database, available to all operators, who must check the self-exclusion register before registering or marketing to a player. The proposals have been put forward for consultation by the industry until February 4.

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