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Tag Archives: Liam Smith

Rank Group’s Hawkeye tackles high-velocity online play issue

The Rank Group, including Grosvenor Casinos and Mecca Bingo, is to deploy real-time ‘Hawkeye’ system as part of Safer Gambling rollout within its customer support hub, including around-the-clock customer monitoring. In June, Rank Group launched a new real-time safer gambling monitoring desk to be rolled out across the operator’s Grosvenor Casinos and Mecca Bingo brands….