Operator News
The Netherlands – Holland Casino launches online
By Phil - 6 October 2021
Following a short delay, Holland Casino is now live with its online gambling offer with the casino company the only provider from Dutch soil to offer Live Dealer Casino including roulette and blackjack.
In addition, Holland Casino also offers online sports betting, slot machines and poker. In the coming period, this offer will be further expanded with, among other things, the popular online bingo. “This way players can enjoy a wide range of online games in a safe, responsible and transparent way,” Holland Casino stated. “There is great interest in Holland Casino’s online games of chance. At peak times, registration can sometimes take longer than anticipated. It may then be decided to allow new players in phases at that time. However, Holland Casino’s customer service is fully occupied to help them as quickly and effectively as possible. Holland Casino has invested heavily in this offer because it sees digital transformation and innovation as essential for the future of the company. The intention was to go live with the online offer on 1 October.”
Due to first a technical malfunction and then an instability at the Central Register of Exclusion of Chances (Cruks) and the resulting technical complications for its own systems, Holland Casino decided to postpone its online offer until Monday evening, October 4, 2021. “Quality of service and reliability were paramount. central to this decision,” the company said.
“Holland Casino is pleased with the interest and enthusiastic responses from new players to the online games of chance offered. These games of chance are offered in a controlled environment with – as can be expected from Holland Casino with its social mission – a great deal of attention for matters such as prevention, safety and reliability. Something for which Holland Casino was founded exactly 45 years ago,” it added.
Holland Casino has chosen Nuvei to power the launch of the first online casino in the Netherlands. The company will provide custom solutions for player acquisition, verification, and payment provided through one integration. The casino is owned by the state of the Netherlands and selected Nuvei due to its extensive experience with leading iGaming operators internationally, its track record in supporting businesses in complex markets outside of EU legislations, and its unrivalled experience in fraud prevention and anti-money laundering.
Analysts predict iGaming in the Netherlands to be one of the most explosive growth markets in the world, with a report by Online Casino Ground foreseeing the new online gambling market as “set to become one of Europe’s biggest.” This is backed up by a recent report by the Dutch Gaming Authority demonstrating that in 2024, the Dutch market can expect a gross gaming revenue of approximately €800m.
Holland Casino will offer sports betting, online casino, live casino, poker, and in the near future bingo products to its players. Supporting this will be Nuvei’s custom solutions for player verification and authentication algorithms and mechanisms that create frictionless compliance with the stringent player regulations in place in the region. Nuvei will also provide a seamless payment experience through its Cashier, enabling smooth deposits and withdrawals while complying with the Netherlands’ rigorous anti-money laundering laws and the EU’s revised strong customer authentication (SCA) requirements as part of the Payment Services Directive (PSD2). Nuvei is an iDEAL acquiring partner – an ecommerce payment system of choice in the Netherlands – which will be one of many payment methods available to Holland Casino players, giving them the choice to pay with their preferred method.
“Nuvei was a clear choice for us,” said Jeroen Verkroost, Digital Transformation Director of Holland Casino. “Their team’s track record in supporting businesses in new and complex markets with regulatory considerations is unparalleled. Particularly important for us was their experience in the iGaming sector with a nuanced understanding of fraud prevention and anti-money laundering capabilities. We have been impressed by the single-integration setup of the system and the speed of their delivery.”
“The team and I are excited to be a part of the Netherlands’ first casino with an online presence,” said Philip Fayer, Nuvei’s Chair and CEO. “The partnership also marks our first entrance into online gaming in the country, and we’re thrilled to be doing it with such an industry leading brand. The regulatory ecosystem is both complex and robust, and our team has the expertise, technical know-how, and experience to navigate it without compromising on the user experience for Holland Casino players.”
