US – Batvia Downs opts for QCI Nimble EditionBy Phil - 21 April 2023
Batavia Downs Gaming & Hotel and Quick Custom Intelligence have jointly announced that the casino in Batavia, NY has chosen the QCI Enterprise Platform – Nimble Edition.
The tool is currently being deployed throughout the property and the marketing, player development and casino operations team will begin training soon.
Henry Wojtaszek, President & CEO of Batavia Downs Gaming & Hotel said, “We are excited to begin using the QCI Enterprise Platform. As the platform rolls out, our staff will find new ways to enhance the customer experience here at Batavia Downs. We are looking forward to working alongside QCI’s knowledgeable team in developing a strategy that will help us continue to provide exceptional customer service and record-breaking revenues to our municipalities.”
Andrew Cardno, CTO of QCI, stated that “Batavia Downs Gaming & Hotel’s decision to select our Enterprise Gaming Platform shows the importance of continually developing products that truly fit our customers’ needs. The Nimble Edition was developed specifically for casinos with under 1,000 slots, allowing their hosts, marketing executives and casino operations team to function in a modern data-enriched environment. With over 4,000 gaming executives currently utilizing the QCI platform worldwide, we are confident our proven product will continue to meet the dynamic needs of Batavia Downs Gaming & Hotel.”