The new Rockford Casino operated by Hard Rock successfully opened, protected by innovative technologies from JCM Global (JCM) that boost security while also enhancing the guest experience and increasing efficiencies. JCM equipment processed transactions from more than 40,000 guests in the casino’s first month.
JCM installed its leading iVIZION® bill validator, GEN5 Thermal Printer, and ICB Intelligent Cash Box system at the property. The powerful combination of products is part of a technology roadmap that position Rockford Casino to take advantage of JCM’s groundbreaking FUZION system and other pioneering products.
JCM has a long and successful history with casinos under the Hard Rock brand as well as Dotty’s casinos, owned by Daniel Fischer, who is the chief investor behind the casino.
“We are absolutely thrilled to have installed our leading products in another Hard Rock branded casino, a brand which JCM has been serving from coast to coast for many years, and to again expand our relationship with Dotty’s owner Daniel Fischer. Repeat customers and long-term relationships are some of the most valuable compliments we could receive,” said JCM SVP of Sales, Marketing & Operations Dave Kubajak.
“The Rockford Casino team came to us wanting more than just cash-handling solutions; they wanted a technology road map for well into the future, and JCM’s iVIZION, GEN5, and ICB are powerful tools to build a strong foundation that enables Rockford Casino to grow their guests’ experience for years to come,” Mr. Kubajak added.
iVIZION is the industry’s most widely used bill validator and is the foundation of intelligent validation. GEN5 is a flexible and robust printing solution with more memory and capabilities than other brands. ICB is proven to eliminate multiple points of human error and increase efficiencies on the casino floor and in the count room.