IGT Global Solutions Corporation has signed a Gaming System and Related Services Agreement with the North Carolina Education Lottery (NCEL) to provide a new draw-based central system, new lottery terminals, as well as player self-service vending machines, a multifaceted communications network, and ongoing services.
The Agreement, with an initial term of 10+ years from “Go-Live” on April 1, 2017 until June 30, 2027, allows for a five-year extension option until June 30, 2032, and is the result of a competitive procurement. The NCEL has been a valued IGT customer since the NCEL launched the lottery in 2006.
“We are grateful to be aligned with the NCEL in innovating its business and achieving consecutive years of record success, and we welcome the opportunity to support the NCEL in ushering in its next exciting chapter,” said Michael Chambrello, IGT CEO, North America Lottery. “We look forward to furthering our partnership, helping to increase contributions to education, and bringing the greatest value to North Carolinians as we help the NCEL reach and exceed its next set of strategic goals.”
“The Education Lottery’s partnership with IGT during its first 10 years of operations is one of the major reasons it has succeeded in increasing both sales and earnings every year,” said Alice Garland, Executive Director of the NCEL. “With our new partnership, the lottery will get the systems and equipment it needs to work more effectively and efficiently for its players, its retail partners and the good cause it serves. By working together, the next 10 years can be as successful as the first.”
Under the terms of the Agreement, IGT will provide the NCEL with industry-leading tools including components of IGT’s Aurora platform. Aurora Open Retail (f/k/a NEOS), a new retail solution software architecture, will enable the NCEL to support multiple types of retailer solution devices in an efficient manner, improving time to market. Additionally, the NCEL will receive Aurora Navigator (f/k/a NVISION) back-office applications for lottery personnel who will have the ability to customize the look and feel of the interface to meet their exact needs, help them better manage their business, and enhance productivity.
The NCEL will also receive IGT’s Altura Flex draw-based lottery terminal which features a highly-configurable platform derived from the successful Altura GT1200 product, and a smaller footprint. A new reader for play slips is designed to reduce maintenance cycles and improve throughput. A high-resolution wide-screen retailer display will enhance the ease of use and productivity of retailers.
Moreover, the Gemini Touch, IGT’s new self-service lottery vending machine, provides fully customizable screens, allowing the NCEL to showcase its brand identity and creatively display content that is unique and inviting. Up to 28 instant-ticket games are supported and the number of draw games is configurable based on the NCEL’s needs.
The latest ES MultiMedia digital advertising display solution will be provided to stimulate increased brand awareness, winner awareness, and player recognition of jackpots and game activities, directly at the point-of-sale. The communications network will be replaced with a combination of VSAT technology and the IGT-patented Dual Comm Inside, offering the highest network availability in the lottery industry.
IGT will maintain its primary data center to be co-located with the NCEL’s new facility in Raleigh, providing services to the NCEL including installation and maintenance of the new central system, terminals, and communications network; retailer training; and field services. IGT will continue to provide backup data center services from its Data Center of the Americas facility located in Austin, Texas.