Operator News
US – MGM Springfield will reopen its slot floor on July 13
By Phil - 6 July 2020
MGM Springfield has announced the reopening date of its resort following closure earlier this year amidst the COVID-19 crisis.
The property will reopen in a limited capacity to the public on Monday, July 13 at 10:00am EST. A hosted, invitation-only event will take place ahead of the public reopening. MGM Springfield’s amenity offerings initially will be limited and do not include hotel rooms at this time. Additional venues, as well as the hotel, will open in the coming weeks and months. Per the Massachusetts Gaming Commission’ guidelines, the property will adhere to a substantially reduced capacity limit during this initial phase of reopening. To promote physical distancing, slot machines will be disabled to accommodate six feet between players; poker, roulette and craps will not be available in this first phase of reopening.
“This is a community that continues to overcome hardships by supporting and caring for one another, and it is a privilege to be a part of it.” said Chris Kelley, President of the Northeast Group, MGM Resorts. “When we reopen our doors, we do so with the health and safety of our guests and employees as our number one priority. The property will look a little different, but the great experience at MGM Springfield will remain the same. We look forward to welcoming our guests back.”
MGM Resorts’ comprehensive “Seven-Point Safety Plan” is a multi-layered set of protocols and procedures designed in conjunction with medical and scientific experts to mitigate the spread of the virus, protect customers and employees and rapidly respond to potential new cases. As time passes, the company will continue to evaluate and evolve its safety protocols. Key initiatives from the MGM Resorts plan as well as specific to MGM Springfield include:
Employees and guests will be required to wear masks in public areas. Masks will be provided free of charge. A physical distancing policy will be implemented, with floor guides serving as reminder. For areas where physical distancing presents challenges, plexiglass barriers will be installed, or other measures will be used to reduce risks. Standalone handwashing stations designed by MGM Resorts conveniently located on the casino floor. In addition to increased and enhanced routine cleaning of guestrooms (where applicable) and public spaces based on CDC guidance, electrostatic sprayers will be utilised in many large public spaces so that disinfectant is applied efficiently. Digital menus will be available to view on personal mobile devices via QR codes in the resort’s food and beverage outlets. To minimise groups congregating while they wait, restaurant guests will receive text message notification when their tables are ready
