US – Seven Feathers Casino Resort uses Infor for its property management systemBy Phil - 10 January 2022
Infor, the industry cloud company, has announced that Seven Feathers Casino Resort has selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) and Infor Sales & Catering, a fully integrated, event-management software solution in the cloud.
Seven Feathers, one of the fastest-growing destination resorts in the Pacific Northwest region, has decided to standardize its technology approach to help streamline operations and enhance the overall guest experience at the property.
After a thorough search of HMS vendors, Infor was selected because of its customer support, industry-specific advanced functionality, and intuitive, innovative, and user-friendly platform. “As our property continues to grow and evolve, we knew it was necessary to reevaluate the systems we currently had in place and make changes to help support future growth and deliver an even better guest experience,” said Rod Debban, director of hotel operations, Seven Feathers Casino Resort in Canyonville, Oregon. “Travel and leisure is growing at a rapid pace, and we knew that this was a critical time to partner with Infor to modernize operations with innovative, scalable technology that can help support our future growth.”
Infor HMS is a fully integrated property management system with flexibility, security, efficiency and mobile capabilities designed to help organizations like Seven Feathers Casino Resort deliver a great guest experience. The solution utilizes mobile applications for guest check-in and housekeeping, automated and customizable reporting capabilities, and optional offerings related to revenue management, point-of-sale (POS) and business intelligence (BI) tools to help support a range of unique needs for hospitality organizations. In addition, Infor Sales & Catering offers cloud-based event catering and event management software that can automate the entire booking process from initial inquiry to the final invoice and is designed around the lifecycle stages of an event.
“The hospitality industry is making a strong comeback right now, and having a modern technology system in place is going to be the key to a brand’s success in the coming months and years,” said Jason Floyd, general manager, Infor Hospitality. “Infor’s new partnership with Seven Feathers Casino Resort can help provide the functionality, integration, and customer support needed to deliver more memorable services for today’s modern guest.”