Supplier News
UK – Grosvenor names 2013 dealer champs
By Phil - 28 January 2014
Grosvenor Casinos is pleased to announce Bong Ali, casino dealer at The Grosvenor Victoria Casino London and Joe White, casino dealer at Grosvenor Casino Soames, Manchester as its Dealer Skills Champions 2013 in recognition of their dealer expertise, skill and flair.
The pair battled it out against over 1,000 contestants, a record amount of entries to date to win these prestigious Grosvenor accolades. The two both both won cash prizes at the final which took place at the Grosvenor G Casino, Coventry along with a surprise bonus prize for the two to travel to Riga for a two-night stay visiting Grosvenor’s Live Casino studio..
Mr. Ali won in the “Over Two Years” dealer experience category and Mr. White was the winner of the Under Two Years dealer experience category. Tanya Northcroft and Paul Harrison, both from Grosvenor G Casino, Walsall, were runners up in the Under and Over Two Years categories respectively.
The Grosvenor Casinos Dealer Skills Championship involves a nationwide search across the Grosvenor Casinos group to find the best dealers out of the 2,300 it employs. The competition is held in a number of heats challenging dealers on different skills including chip work, dexterity, float management, timed bet calculations, customer service and, most importantly, demonstrating understanding of the various casino games on offer.
Bong and Joe were announced as the winners after impressing the judging panel of external gaming experts including Jeff Kimber, Grosvenor Casinos’ Sponsored Poker Pro.
Kevin Grahame commented: “We’d like to congratulate Bong and Joe and all of the dealers that made it to the final. This is a tough competition and they really deserved winners. Dealers are fundamental to our customers’ casino experience. It’s not just how well they cut the chips or how accurately they deal the cards; it’s also about the theatre that they bring to the table, as well as gauging the level and type of interaction that each customer is comfortable with. This competition is a fantastic way to reward our dedicated and skilled team within Grosvenor Casinos and helps us set standards for future dealers.”
