UK – Talarius vows to be the ‘Best in Town’By Phil - 15 September 2014
Talarius, the UK’s largest operator of Adult Gaming Centres, vowed to be the ‘Best in Town’ at its annual conference on September 4 2014.
Around 250 employees from all parts of the business gathered at the ICC in Birmingham to celebrate the Company’s success over the past year and devise ways of working together to ensure that staff on the frontline are able to provide the best possible service to their customers.
The company’s strong financial results were reflected under the employee reward scheme, launched last year to demonstrate recognition for Talarius’ top performing staff. The vast majority of venue managers were awarded bonuses, and three venue managers, one business development manager and one engineer were rewarded for their excellent performance with an all-expenses paid trip to Las Vegas for the Global Gaming Expo.
The reward scheme formed part of Talarius’ wider long term growth strategy to increase its market share and ensure Quicksilver, Silvers and Winners venues across the country are welcoming more customers through their doors.
The three main pillars of this strategy, outlined to staff at the same event the previous year, were: to invest millions of pounds to modernise its venues; significantly improve the machine estate; and provide extensive training and development for employees across the business. As demonstrated by Talarius’ excellent results of the last year, the benefits of this investment are already bearing fruit and have helped build an excellent platform for long term sustainable growth.
Talarius’ Chief Operating Officer Peter Harvey said: “We have had a fantastic year at Talarius, and it’s great that we are able to recognise and reward our colleagues for all their hard work, on which the company’s success depends. Our business is about people, so together we need to understand, support and enable our frontline to ensure that the customers enjoy our facilities, keeping them coming back again and again.”