Supplier News
US – Margaritaville joins the NEWave revolution
By Phil - 1 August 2013
NEWave recently completed one of the most successful software installations in the company’s 20-year history at Margaritaville Bossier City in Bossier City, Louisiana.
NEWave COO Tom Bechtel, said: “The casino had 165 taxable jackpots on the first day – 120 of which happened on the first day shift! The entire staff used our software, and everything balanced perfectly. In fact, we were even approached by the Gaming Commission with questions, and within five minutes we had every answer they were looking for.”
Margaritaville Bossier City Director of Finance Brice Kahler said: “We were thoroughly impressed with the NEWave team. This was a major software installation, and of course, the software is critically important to our business operations. Everything functioned perfectly and seamlessly, and the NEWave team fielded questions from our staff and regulators with ease and professionalism. It was a pleasure to work with them.”
“As you prepare for a grand opening, you have to plan for the unexpected that could throw off the entire process. Fortunately for us, we had NEWave right by our side, fully prepared with software and with their Manuals program waiting in the wings as a backup. We are thrilled to report that everything went smoothly, and we are so pleased with the entire NEWave team for making this monumental task as smooth as possible,” said Operations Controller Danna Young.
NEWave installed several components of its award-winning myCompliance Manager software suite, including Title 31 Manager, Tax Form Validator, TINCheck, OFAC Watch List, and eFile IRS. The powerful combination of software modules allows Margaritaville Bossier City to remain in absolute compliance with all Federal, State and Local regulations, while empowering the casino to execute the highest levels of customer service.
