Bulgarian slot manufacturer Euro Games Technology has been distinguished for excellence in software implementations at the annual SAP Quality Awards for Central and Eastern Europe.
The ceremony celebrates customers who have excelled in the planning and execution of their SAP software implementations. These prestigious awards recognise customers who use SAP’s ten quality principles.
This includes the ability to effectively manage and execute implementations marked by complex technical and business process requirements whilst achieving fast, low-cost implementations to meet today’s demand for rapid time to value.
EGT and its implementation partner Squilline have been distinguished for their project for optimisation of service processes with SAP Work Manager mobile application. The project has generated many advantages for both EGT and their customers. By implementing SAP Work Manager mobile solution the company has achieved increased customer satisfaction by resolving technical issues more quickly and offering immediate response to the customer. It has been able to significantly reduce costs by optimising the procurement process and reducing the stock levels of spare parts. It also provides real time information which allows for faster decision making process of the management.
Stanislav Stanev, EGT Director Sales and Marketing, said: “EGT is one of the fastest growing companies in the gaming manufacture business worldwide. It is a challenging task to keep our top position, to broaden the production more and more and at the same to provide products with excellent quality as well as effective and prompt support. By implementing the SAP Mobile Platforms and Apps we take one step forward to achieving a superior management and better service which will affect positively our team, our customers and our business.”