Interactive
Cyprus – Soft2Bet utilises iGaming Academy’s training platform and courses
By William - 7 March 2024
Soft2Bet has partnered with iGaming Academy to train its teams at scale and strengthen its commitment to regulatory compliance and excellence.
The collaboration initially focused on compliance training for Soft2Bet’s operational teams, but quickly evolved into a company-wide approach. The ability of both Soft2Bet and iGaming Academy to quickly gauge the scale of the requirement has enabled the effective rollout of training to a vast international workforce.
Elisabeth Isaksson, Head of Regulatory and Compliance at Soft2Bet, explained: “iGaming Academy’s training platform and courses not only facilitate multi-jurisdictional training whilst reducing repetitive learning, it also offers seamless support for policy uploads and additional training materials.
“This presents a significant advantage for a large, international and growing company, centralising all training materials in one accessible location to enhance employees’ learning experience and streamline the auditing process.”
As an iGaming operator and supplier that works across a multitude of jurisdictions, Soft2Bet’s scale, reach and size (with more than 1,000 employees across four main sites) meant finding training solutions that answer multiple and varied needs was paramount.
Soft2Bet said its partnership with iGaming Academy is an example of its commitment to staff training at every level and of harnessing scale and reach by creating a centralised hub for compliance and regulatory matters.
Rebeka Mizzi, Commercial Director of iGaming Academy, added: “It’s a pleasure to work with such a renowned and exciting company. Soft2Bet’s commitment to staff development and training is visible in the way they’re utilising our platform to create a centralised knowledge hub for their entire business.
“This goes beyond our industry courses with more and more teams adding their policies and training onto the system, giving their staff the support they need on an ongoing basis.
“With the system supporting their team leads to track learning analytics and identify knowledge gaps, it’s a testament to how they have not only partnered with us to conform with their compliance requirements, but to truly understand their staff and equip them with the knowledge to excel at their jobs and take the company to the next level.”
The partnership has also been strengthened by Soft2Bet’s use of iGaming Academy’s new AML and RG Plug-in Solution. This has enabled it to adapt, localise and tailor its training to multiple jurisdictional requirements and having the option to complement the training with supporting policies through their Policy Hub.
