Supplier News
Golden Entertainment announces Quick Custom Intelligence’s successful deployment taking QCI to 75 sites in Nevada
By Phil - 23 May 2024
A deal with Golden Entertainment, who owns eight casino resorts in Southern Nevada, has seen Quick Custom Intelligence (QCI) presence in Nevada expand to over 75 sites. This achievement underscores QCI’s position as a trusted partner in the gaming community.
The success in Nevada is attributed to several key factors, including the relentless pursuit of excellence in product development. QCI continuously invests in R&D resources to enhance its offerings, ensuring that its solutions meet the evolving needs of the gaming industry. Through regular engagement with customers, QCI gathers invaluable feedback and incorporates feature enhancements to deliver cutting-edge solutions tailored to the unique requirements of each site.
“Our success in Nevada reflects our unwavering dedication to innovation and customer satisfaction,” said Andrew Cardno, CTO of QCI. “We are thrilled to see our solutions making a tangible impact, and we remain committed to delivering unparalleled value to our customers.”
QCI’s partnership approach extends beyond product development, with weekly calls conducted with each customer to foster collaboration and address any concerns promptly. This proactive engagement enables QCI to build strong relationships and deliver exceptional service, further solidifying its position as a preferred partner in the industry.
“We are proud to partner with an innovator in the marketing technology space like QCI and encouraged with the success we’ve achieved using the QCI Host CRM platform,” said Ross Gdovin, Vice President of Marketing at Golden Entertainment. “It has streamlined our operations, enabling us to provide a seamless and personalized experience for our loyalty guests while driving greater engagement.”
Moreover, QCI’s scalable and secure backend infrastructure ensures seamless operations and peace of mind for its customers. The robust backend platform provides the foundation for QCI’s solutions, empowering casinos to optimize their operations efficiently and effectively.
QCI boasts a diverse customer base throughout Nevada, including “strip and locals” properties in Vegas, along with customers in Pahrump, Reno and Carson City. This widespread adoption underscores the reliability and effectiveness of QCI’s solutions, positioning the company as a trusted industry leader statewide.
As QCI continues to expand its footprint and drive innovation in the gaming industry, the company remains committed to delivering unparalleled value and service to its customers.
