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QCI has deployed across more than 300 casino properties in 17 countries
Quick Custom Intelligence (QCI), the technology leader behind a new era of casino gaming operations, celebrates its 6-year anniversary, marking a period of industry-defining innovation, rapid growth, and global expansion.
Since its founding in 2020, QCI has fundamentally reshaped how casinos operate—connecting player development, marketing, and on-floor decision-making into a single, unified platform that drives revenue and elevates the guest experience. As the platform continues to evolve, QCI is expanding its role in powering the entire business of fun—helping operators optimize not just gaming, but every aspect of the guest journey.
“Reaching six years is more than a milestone, it’s a reflection of the trust our partners place in us every day,” said Dr. Ralph Thomas, Co-Founder and CEO of QCI. “Our mission has always been to empower operators with actionable intelligence, and we’re just getting started.”
The anniversary comes on the heels of QCI’s strong presence at the Indian Gaming Association Tradeshow & Convention (IGA), where the company showcased how its platform has evolved: from operational data tools into a fully integrated system powering real-time decisioning, AI-driven player development, and enterprise-wide operations.
“What Ralph and Andrew have built with QCI didn’t happen overnight, it’s the result of years of deep industry expertise and hands-on experience,” said Deana Scott, CEO of Raving Consulting. “They are true innovators, and it’s exciting to see the impact their platform is having across the industry. Congratulations to the QCI team on this milestone.”
Over the past six years, QCI has driven measurable transformation across the gaming industry, deploying across 300+ casino properties in 17 countries, powering enterprise-scale operations. It has supported operations across 275,000+ gaming machines globally and powered operators that manage tens of billions in annual gross gaming and hospitality revenue. It has delivered measurable results, including 20 per cent increases in host productivity.
As QCI enters its next phase, the company remains focused on advancing its platform capabilities, deepening client partnerships, and delivering measurable ROI for casino operators.
“We’re not just building tools. We’ve helped redefine how modern casinos operate,” added Andrew Cardno, Co-Founder and CTO of QCI. “The next six years will unlock a new era where data, automation, and human insight converge to fundamentally transform how casinos operate and engage their guests.”
