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Theatro: Empowering employees through connectivity

Lesley Simmonds, VP & GM Casino & Hospitality at Theatro, explains how every employee should be able to intelligently answer any customer question, or solve any operational challenge, on their very first day through enablement technology. What is employee enablement? With the realisation that the vast majority of hourly service ...

Cambodia: Law on the management of IR and commercial gambling

On July 3, the Council of Ministers of the Royal Government of Cambodia passed long-awaited legislation governing its gaming industry. The draft bill - Law on the Management of Integrated Resorts and Commercial Gambling (LMCG) – is now pending ...

The Netherlands: a market in near permanent state of flux

With 14 venues, state-owned Holland Casino enjoys a monopoly for the operation of casinos in the Netherlands, offering a combination of table games and slot machines. In 2019 Holland Casino generated €729m in revenue, €289m derived from table ...

CT Gaming: Striking the perfect balance

G3 interviews CT Gaming founder, Milo Borissov, about the transition land-based games developers have made to ...

United Kingdom: facing an uncertain restrictive future

In Great Britain last year there were 155 casinos, 7,318 betting shops, 1,637 arcades, and 643 bingo halls. The ...

Betby: pandemic product launches an opportunity

Betby shares its experiences of approaching the market with a new product during a pandemic. The software provider ...

Kajot: land-based expertise in online

André Kruf, Sales Director at Kajot Group, tells G3 that despite the manufacturer's current focus on developing its ...

Should we become more self-serving?

Jim Foster, Senior Regional Sales Manager at Elo, discusses the future of self-service technology within gaming, ...

France: the sector’s inevitable historic underperformance

The French gambling market is worth around €50bn in bets and €11.1bn GGR. There are five game categories in the ...