SPORTS BETTING

US – Caesars Sportsbook goes live in Puerto Rico

By Phil - 10 July 2023

Caesars Sportsbook mobile sports betting app is accepting its first mobile sports wagers in Puerto Rico, complementing the opening of Caesars Sportsbook at Casino Metro in December 2022.

Legal residents of Puerto Rico who want to enjoy an enhanced sports betting experience with unmatched rewards can download the Caesars Sportsbook Puerto Rico app on iOS and Android or on desktop before finalizing their registration at Casino Metro, Puerto Rico’s largest casino.

“The launch of our mobile sports wagering platform is an excellent complement to the elevated experience we’ve provided customers at MetroBets with Caesars Sportsbook at Casino Metro,” said Eric Hession, President of Caesars Digital. “We’d like to thank our partners and the Puerto Rico Gaming Commission for making our sportsbook available throughout all of Puerto Rico and we’re confident customers will enjoy an experience they can’t find anywhere else.”

The Caesars Sportsbook app provides customers with a premier sports betting experience from anywhere in Puerto Rico, with numerous deposit options, fast payouts, user-friendly features, and daily boosts and promotions. Eligible customers can explore a wide variety of markets – which include a vast selection of in-play and real-time play-by-play betting options – as well as cross-sport same-game parlays and more.

New users who make their first wager of $50 or more with Caesars Sportsbook Puerto Rico will receive a $50 bonus bet token, win or lose. Non-residents visiting Puerto Rico will have the ability to register for the app later this summer.

“The launch of this app brings our customers MetroBets with Caesars Sportsbook in the palm of their hands,” said Ismael Vega, General Manager of Casino Metro. “The user-friendly app allows customers to bet responsibly from any corner of the island, elevating the experience we offer with MetroBets. Since the grand opening of MetroBets with Caesars Sportsbook at Casino Metro, we’ve experienced an exciting uptick in customers.”

For the first time, customers in Puerto Rico can also take advantage of unparalleled rewards through the top-rated loyalty program Caesars Rewards when wagering online with Caesars Sportsbook. The Caesars Sportsbook app links mobile sports betting to Caesars Rewards, where each bet placed earns Tier Credits that contribute to one’s status and Reward Credits that can be redeemed for exclusive Caesars Rewards experiences and discounted getaways at various Caesars Entertainment destinations.

Caesars Sportsbook at Casino Metro, officially known as “MetroBets with Caesars Sportsbook,” features three betting windows, 14 self-service betting kiosks, more than 25 LED TVs, and odds boards to provide guests with the ultimate sports viewing experience in San Juan. Caesars Sportsbook at Casino Metro will accept cash deposits and facilitate withdrawals for Caesars Sportsbook Puerto Rico mobile accounts.

Caesars is an industry leader in Responsible Gaming and continues to focus on Responsible Gaming education as Caesars Sportsbook expands into new markets. Caesars encourages responsible play on the Caesars Sportsbook app, with a bevy of tools in place for customers, including Deposit Limits, Spend Limits, Daily Time Limits, and Cool Off Time Limits.

In addition, Caesars holds the industry’s most expansive universal exclusion policy, in which any participant currently on a state-sponsored self-exclusion list where Caesars operates is added to the universal exclusion list for Caesars gaming facilities and platforms across the enterprise. The Company maintains an enhanced 21+ gaming policy that limits Caesars Rewards accounts to individuals 21 and older and, where allowed by law, limits all domestic gaming, pari-mutuel, sports, and iGaming options to those 21 and older.