Supplier News
US – Hard Rock Casino Northern Indiana praises successful automated upgrade as part of Quick Custom Intelligence’s Version 3.4 rollout
By Phil - 23 March 2022
Quick Custom Intelligence (QCI) has rolled out version 3.4 to its entire customer base covering 100,000 gaming machines including 50 resort casinos.
Hard Rock Casino Northern Indiana confirmed the successful upgrade of the property in Gary, Indiana to version 3.4 of QCI’s award winning platform. Version 3.4 demonstrates a strong commitment to research and development and a continued investment in the core technology. The software update was released using an auto-deployment process that allows for a non-disruptive, version-controlled database deployment that occurs automatically, while maintaining the custom configured solution at each site.
“Hard Rock Casino Northern Indiana had a successful upgrade to Version 3.4,” said Beth Sliwa, Director of Player Development at Hard Rock Northern Indiana, who also stated that “The QCI team continues to enhance their product based on the feedback from clients. I’ve never worked with a program that is so user friendly!”
“This is a big day for QCI,” said Dr. Ralph Thomas, CEO of QCI. Dr. Thomas, went on to say “the customer driven upgrades in the 3.4 Release provide features and functionality that enhance the user experience, while delivering real value in this turbulent time. This major deployment to our entire customer base representing over 100,000 gaming machines including 50 casino resorts in North America is proof of the real maturity of our software platform and QCI’s dedication to its ability to execute at scale. This ability to execute is a key technology focus as it allows us to provide continual platform enhancements while maintaining the customizations at each site. We are especially proud that our automated upgrade process allows us to avoid costly data sewerage work that often plagues data centric projects.”
