Supplier News
US – Leech Lake Gaming and Quick Custom Intelligence enter into three-year strategic partnership
By Phil - 22 February 2024
Quick Custom Intelligence (QCI) and Leech Lake Gaming are excited to announce a three-year strategic partnership that promises to revolutionize the gaming and hospitality industry in the northern Minnesota market.
Leech Lake Gaming is owned and operated by the Leech Lake Band of Ojibwe and runs four gaming facilities; Northern Lights Casino-Hotel & Event Center, Cedar Lakes Casino & Hotel, White Oak Casino and Shingobee on the Bay.
This strategic alliance sets the stage for an exciting fusion of technology and hospitality, with Leech Lake Gaming at the forefront. The software deployment phase has been successfully completed, and Leech Lake Gaming’s dedicated host team is currently undergoing intensive training.
The comprehensive software deployment has been finalised, and Leech Lake Gaming’s dedicated team is actively engaged in training sessions, gearing up for an official launch scheduled for mid-December. This state-of-the-art platform is poised to elevate operational efficiency, optimize service quality, and guarantee an unparalleled guest experience.
Michael Michaud, CEO of Leech Lake Gaming, said: “We at Leech Lake Gaming are thrilled to embark on this groundbreaking journey alongside QCI. The QCI platform is a game-changer for our host and slot departments, and we believe it will not only streamline our operations but also elevate the standard of service and entertainment we offer to our cherished guests. With QCI’s innovative solutions, we are confident that we will deliver an unmatched gaming experience in the northern Minnesota market. This partnership aligns seamlessly with our dedication to excellence and innovation.”
Dr. Ralph Thomas, CEO of QCI, expressed his satisfaction with this newly established partnership, stating, “At QCI, we highly value partnerships grounded in mutual respect, a shared vision, and unwavering commitment. Our collaboration with Leech Lake Gaming exemplifies such a relationship. We have been profoundly impressed by the dedication, passion for excellence, and unyielding commitment to enhancing guest experiences exhibited by the Leech Lake Gaming team. I am proud and enthusiastic about the journey that lies ahead and confident that, together, we will establish new standards within the northern Minnesota market.”
