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US – Pechanga to kick start multi-million dollar renovation

By - 5 September 2013

Pechanga Resorts and Casino, the largest resort/casino in the Western United States, will begin work on a multi-million dollar renovation this month.

The resort’s hotel lobby, guest check-in, VIP check-in lounge, three restaurants and retail gift store will all close to the public September  3 so construction work can get underway. The undertaking that will also include a revamp of the popular Eagle’s Nest nightclub is slated to be completed at the end of 2013.
“The property is now a little over 10 years old and it is time for a renovation of our grand entry and some of the restaurants,” said Pechanga Development Corporation president Patrick Murphy. “Quality has always been a cornerstone of our success and we are always looking at giving our guests the very best experience possible. The new look will be elegant, timeless and will still convey the importance and use of natural elements for the Pechanga people.”
The Pechanga Resort and Casino opened in 2002 and shortly thereafter received the AAA Four Diamond award, becoming the first Indian gaming facility in California to receive the prestigious distinction.
With work to turn the lobby and restaurants into completely contemporized spaces, approximately 300 construction workers and sub-contractors will be put to work on the project right away, most of whom live or have businesses in Riverside and San Diego counties, and the greater Southern California region. Pechanga’s renovation is expected to be complete by the end of 2013.
When unveiled near the end of the year, interior designer Ann Fleming of Cleo Designs of Las Vegas says the new look “will amaze guests because of the scale of the ceilings, that are so high even currently, but it’s hard to tell since there are décor items that made it appear lower than it was.” She also points to flowing water features when the project is complete, one being a “rain curtain” that looks as if it is emanating from an imaginary place about 25-feet high.
“When it’s all done, we hope visitors will come in and stop and say, ‘Gosh, did you see this?'” said Fleming, referring to the featured finishes such as the 20,000 sq. ft. of marble flooring or the live wood edges of the reception tables.
Pechanga is also renovating the Eagle’s Nest rooftop nightclub beginning in early October and turning it into an expanded venue by removing walls that currently separate adjoining meeting space. Guests seated in every area, inside and on the outdoor patio, will experience sweeping views of the Temecula hills to the southeast, or of the valley to the northwest.
Hotel officials said guests staying in any of the resort’s 517 rooms during the renovations will not see any change or disruption in service, or their sleep. The resort will relocate its hotel check-in to an area right inside from the Casino Valet and all the same amenities –- complimentary valet service, bellhop service and more –- will still be available to all guests.
“Even room service will continue to run 24 hours a day,” said Grant Channing, vice president of hotel operations. “Our goal is to make guests feel totally welcome and with no disruption to their normal, relaxing and enjoyable stays, they won’t notice the renovation until it’s all done.”

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