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Tag Archives: Lesley Simmonds

Theatro: Empowering employees through connectivity

Lesley Simmonds, VP & GM Casino & Hospitality at Theatro, explains how every employee should be able to intelligently answer any customer question, or solve any operational challenge, on their very first day through enablement technology. What is employee enablement? With the realisation that the vast majority of hourly service workers lack mobile access to…