Tag Archives: Gamcare
Malta – Softswiss improves anti-fraud service with GamCare certification
Softswiss’ Managed Services anti-fraud team has completed a training course offered by GamCare designed to upskill communication. The course encourages participants to adopt a more proactive approach with gambling-related harm and escalated safer gambling issues. Responsible gambling specialists, shift leads of the first line support and VIP managers took part in the training. The anti-fraud…
UK – Rank Group to partner with GamCare for significant expansion of Safer Gambling and social responsibility training
The Rank Group has announced a new partnership with GamCare for the extensive rollout of safer gambling and social responsibility training for over 1,400 colleagues. The programme will see GamCare deliver 150 days of training to Rank colleagues, kicking off later this month and running through until November. The new partnership builds on Rank’s longstanding…
UK – Passport Technology continues commitment in supporting problem gambling charity GamCare
In a continuous effort to support responsible gambling, Passport Technology proudly donates an aggregated £7,000 to GamCare, UK’s leading charity supporting anyone affected by problem gambling. With this donation, Passport has contributed over £30,000 in an effort to support the gaming community and patrons. As an independent charity, donations are vital in extending GamCare’s work…
UK – GamCare launches gambling harms toolkit
GamCare is launching a toolkit for financial institutions, gambling businesses and debt advice agencies across the UK to help them recognise, support and refer customers experiencing gambling-related financial harms, and provide consistent communications across all points of the customer journey. GamCare has convened an expert advisory group, bringing together debt charities and agencies, high street…
UK – YGAM and GamCare go digital to deliver world class education programme despite Covid-19
Leading charities YGAM (The Young Gamers and Gamblers Education Trust) and GamCare have risen to the challenges caused by the Covid-19 pandemic by accelerating the digital transformation of their education resources and using virtual classrooms to raise awareness of gambling related harms. The two organisations, which were selected by the Betting and Gaming Council to…
UK – Gambling Commission and industry collaboration makes progress on safer gambling
Collaborative work with the industry has led to progress following three challenges laid down by the Gambling Commission to make gambling safer and reduce harm across the sector. The work will lead to restrictions and prevention of under 25s being recruited to VIP schemes, a reduction on intensity of play such as the speed of…
UK – Genting is first recipient of GamCare Safer Gambling Standard
Genting UK has been awarded GamCare’s Safer Gambling Standard, the social responsibility quality standard for the gambling industry. The first gambling operator to receive this accolade, Genting UK has achieved the highest level of the standard for both its land-based and online businesses following a thorough assessment of its working practices. The achievement is recognition…
UK – GamCare prepares to launch revolutionary Safer Gambling Standard at ICE London
GamCare will be using this year’s ICE London (February 5 to 7, ExCeL London, UK) as a platform to unveil its Safer Gambling Standard. The new kite mark sets out to recognise gambling operators who meet and go beyond the requirements of gambling industry Codes of Practice and comprises a group of 12 sets of…
UK – GamCare CEO to participate in Bacta Social Responsibility Exchange
The very first bacta Social Responsibility Exchange will take place in London on November 21, providing a unique meeting point for gaming operators, their staff, and leading Responsible Gambling practitioners. The day’s programme will include presentations from high-profile speakers, panel discussions and a series of practical workshops, all focused on achieving best practice. Organisers are…
